We are an official dealer of original accessories and selected STELLANTIS parts and other branded products. At Avcar.eu, you will find only original products. As a result, we guarantee you the highest quality of goods with an original warranty.
We are STELLANTIS professionals
We specialize in Peugeot, Citroën, DS Automobiles, and Opel cars. Avcar.eu is operated by an authorized Peugeot dealer, Auto Veleslavín Car, s.r.o., which has been specializing in the sale and service of Peugeot cars for over 30 years. Avcar.eu online shop team consists of specialists who are always available to assist you.
Are these Peugeot, Citroën, DS Automobiles, Opel genuine accessories and parts?
Yes, all the products in our online store are genuine STELLANTIS products. We only sell original products with a guarantee of STELLANTIS quality.
What is the payment currency?
You can pay in EUR (Euros) or CZK (Czech crowns). Prices in other currencies (GBP, CHF, DKK, SEK, RON, PLN, HUF, HRK, BGN) are for informational purposes only.
How do I check the status of my order?
You will receive email updates about the status of your order. Registered customers can also check their order status in their profile.
How do I pay for shipping?
You can pay with an online card payment (credit or debit card) or via bank transfer. More information is available here.
How do I know if my payment was successfully processed?
Once your payment is credited to our account, you will receive an email confirmation.
Do you sell products for right-hand drive?
Yes, we do. If you can't find a RHD product in our online shop, please contact us by email, providing your car's VIN number. We will check the product's availability and price.
Why is there a minimum purchase requirement for orders shipped to Great Britain?
A minimum purchase of 150 EUR (VAT-free and excluding shipping) is a specific carrier's requirement based on import rules of the British customs office.
I purchased an item, but it doesn't fit. Can I return it?
Yes, you can return items under certain conditions. By law, private customers can withdraw from the contract within 14 days of a purchase made via distance communication (e.g., online). The items must be undamaged, unused, and in original packaging. Send returns to: Auto Veleslavín Car s.r.o., Veleslavínská 457 / 17b, 162 00 Prague 6, Czech Republic. Please note that cash-on-delivery returns are not accepted. Inform us before returning the items by emailing [email protected]. Withdrawal form: here
If you return the entire order, we will also refund the shipping costs.
I didn't find an item of original accessories for my car in the shop. How can I get it?
If an item isn't listed, contact us by telephone, email, or through our demand form, and we will check its availability and price.
Where can I make a complaint about a product?
Please inform us at [email protected] and send a completed complaint report. We will arrange the next steps with you. If we agree on a return, please send the product to: Auto Veleslavín Car s.r.o., Veleslavínská 457 / 17b, 162 00 Prague 6, along with a copy of the invoice and the complaint report.
The warranty period for goods is legally set at 24 months.
The complaint process will be completed within 30 days from the date of filing.
We offer professional advice
Our experts can help you choose original accessories for your car. If you are unsure, we will provide expert guidance.
When can I expect my ordered goods?
The goods in stock are usually dispatched within 24 hours or the next business day after the order is placed and paid.
For goods with a few days’ availability (e.g., 2-5 or 1-2 weeks), this indicates that we need to order them from the central warehouse. It usually takes the indicated number of days for the items to reach our local depot. Once received, your order will be shipped to your address.
Product Availability
In stock - ready to dispatch
Goods are in stock and are usually dispatched within 24 hours or the next business day. For bank transfer payments, shipping occurs within 24 hours of payment receipt. We handle your order with speed and care.
Available usually in 2-5 days
These items are ordered from a Peugeot central warehouse and usually ship within 2-5 business days once received at our depot.
Available usually in 1 to 2 weeks
These items are ordered from a Peugeot central warehouse and usually ship within 7-14 business days once received at our depot.
Available usually in 1 to 5 weeks
These items are ordered from a Peugeot central warehouse and usually ship within 7-30 business days once received at our depot.